IT Support Engineer

Discover the dynamic world of IT support at Contraste Europe, where every technical challenge is an opportunity to grow. Join our team and help optimize the user experience through first-rate technical support. A career in IT support at Contraste means working in a stimulating environment, where problem-solving and customer service are at the heart of your daily work.

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Our stack

Join Contraste Europe and its branch AMSIT, where expertise in IT support and managed services redefines 24/7 system efficiency. Specializing in cloud solutions like Office 365, AWS, and Azure, we aim for support excellence with centralized vendor management. Join our mission for a future where agility and cutting-edge technology propel IT support.

Customer excellence

Proven methodologies

Through approaches such as SIAM, we simplify the management of multiple IT suppliers, optimize costs and improve the customer experience. Our projects leverage proven methodologies such as ITIL, Cobit, and 6Sigma to deliver efficient and consistent solutions. Join us as we turn IT challenges into opportunities, and help companies evolve in the modern digital landscape.

Innovative technologies

Discover an IT career where "Shift Left" technology and automation via RPA are at the heart of operations at Contraste Europe. Participate in the evolution of IT services by developing and using self-help and robotic process tools, improving efficiency and user experience.

The best practices

Dive into the heart of Contraste Europe's Service Desk, combining ITIL and CoBIT with best practices from a variety of projects to provide comprehensive user support. You'll be in charge of managing incidents, changes and configurations, all within the framework of SLAs, KPIs and KGIs to meet user expectations. Your mission will also include the management of change requests and application support, with an emphasis on knowledge transfer and understanding of business issues.

Despite the fact that we work on a customer's premises as externals in collaboration with the internal teams, several people from Contraste Europe are present in the team, and the atmosphere with the other team members is fantastic!


Incident Controller

Our hiring process

  • HR Interview
    Tell us about your career and discover our culture

  • Technical interview with the Manager
    Technical and project discussions with our experts

  • Contract offer
    Our contract offers are designed to enhance your expertise and support your professional growth.

Join the adventure!

Are you an IT expert looking for a stimulating, collaborative work environment where you can really develop professionally? Contact us to explore our career opportunities and join a passionate team.